Here are many more testimonials from our past clients
FMSGCA
The details for PAYAM were forwarded to me after my hard drive had crashed on my Sony Vaio workhorse. I took it to Craig at PAYAM and inside two weeks, they had found everything. It was super! It was appreciated and the money it cost, was worthwhile.....more than worthwhile. Thank you very, very much!!!
Dave Romney
Splendid service, recovered a difficult hardware issue for a reasonable price.
Tania Pickering
“I was really happy. I will recommend you guys!
Ella
All my personal & work files (6 years worth) were all on my external hard drive, that is until my partner accidentally dropped it. When I went to use it I was not able to read, copy, delete or add files, plus the hard drive was making strange noises which I knew was not good news. I did some research on data recovery companies and called five in Melbourne, PAYAM had the best price and was conveniently located it was also a company whose brand I recognised. Craig was not only able to save 98% of my data but he also kindly spent time explaining everything I needed to know about external hard drives, backup drives etc. – our chat at his office lasted an hour and gave me plenty of useful information to ensure I did not lose my data again. I now have two external hard drives, one which I use regularly and one purely as my backup. Thank you Craig for your exceptional customer service and for saving all my data. Cheers
Renee Moroz
Don't go anywhere else- come straight here! quick turn around and reasonable rates. Plus they are happy to send the recovered data to you in the post for a minimal fee!!! thanks a million for saving our kids memories 🙂
Name withheld
My external hard drive simply died, along with about 2 years worth of family photos and some work related records. Found PAYAM on the net. Was impressed by the testimonials. They recovered all of the data without a problem. Easy!! Perhaps more so, however, it is great to know PAYAM exist so that if I have similar issues in the future I am covered. Richard Andrew
Arthur Rosa
Have trusted these guys every time I've needed data recovery. Will continue to trust them. Stellar service and professionalism
Jessica
After spending a lot of time researching the internet on how I could recover data from my Samsung Galaxy phone I come across Payam. Payam received my phone on Wednesday and on Friday I had a call telling me they had recovered my data. I felt like crying at this moment as I was so overwhelmed. I could not have been happier with the service and it was worth every cent been able to get back my Childs baby photos back! Would recommend Payam to everyone 🙂 Thank you Payam
Ellise Myerson
I previously went to other shop. Terrible service and couldn't retrieve anything off my hard drive. The technician was also very unprofessional and rude. So glad I found Payam as they saved the day! They always gave me updates of the process and retrieved all my important documents
Andrew Stewart
After going to other places had a great experience with this company and got regular updates on what was happening and also got all the data back which is fabulous
Name withheld
THANK YOU PAYAM!!!! Our hard drive decided to crash without warning and we stood to lose 3 months worth of MYOB plus all our photos, music and personal documents. I called Payam and from start to finish they were awesome. Great customer service, a really quick process and all for a reasonable price. I called other data recovery businesses but their prices and customer service didn't stack up to Payam. I totally recommend Payam Data Recovery. THANKS AGAIN!!! You turned a very stressful situation into a manageable one 🙂
S Salgo
My data was was lost midnight Thursday night, by Friday lunchtime we had tried everything to regain the media and failed. Then we contacted Payam, we got honest evaluation of the drives within 3 hours of delivering our black box. Payam and Mike then gave us a timetable of when we could expect the box back. To say that we were desperate was an understatement. We were given undertakings on feedback and return of the drives and every single one was met. We received the drives back 5 days later not bad when you have nearly 4tb of Data. We were back editing within 2 hours of return of the material. Great Job and Great service thank you for being as good as you word
Kristen Sager
You only pay if they can recover your data, that was a big selling point for me. The process from start to finish was an efficient one and they managed to retrieve 100% of my data. Great website also. I will definitely use them again in the future.
Phil Carson
Amazing! We had a corrupted SD card with a month of travel video - they helped us retrieve it all and mailed it to our next hostel. Very professional and service minded personnel.
MartyKuk
I recover data myself but NOWHERE to the that this company does. These people know exactly what they're doing. Hard drive failed when accidentally knocked it off table. Drive was cycle clicking and trying to be read. Went onto the official seagate website for a data recovery service. The ONLY Company it found as the official data recovery experts was payam. Payam have just recovered 100% of my data with the exact same folder/file structure with everything as the way it was. How they did it is beyond me but fascinates me and would love to learn what these guys do. Thanks so much again and will recommend any customers drive I would be unable to fix myself.
Rick (surname withheld)
Your services were second to none and I couldn’t be happier.
I hope I don’t need your services in the future, but in any case, I wouldn’t hesitate to return
And to recommend to other people. Keep it up!
Jason Vannan
Very helpful professional service thank you
Amy Hobson
We had a USB that died most unmercifully upon us. I contacted Craig at the Melbourne office who helped us get everything back. Thanks Craig for the good, honest service. Highly recommended!
Ian Mansell
Amazing service from start to end. My drive data was saved! Payam held onto the drive whist I was on holiday, then followed with a call to arrange suitable delivery on my return. I wish all companies were like this.
Erin
Fast Prompt and delivered what other companies said was impossible! High Recommended. I have been recommended their service to everyone in a similar situation. Can't fault their service.
May Lee
Excellent service! Very happy with the results. I particularly appreciated the quick 24 hr turnaround on giving me an estimate.
Angela Giagodi
Great service! Payam data not only recovered all critical data possible but they also kept us updated with progress along the way. Thanks - have already recommended you to a friend.
Bruce Rea
It was with great relief that Payam Data Recovery were able to recover in excess of 95% of the data on my hard drive. I opted for the cheaper method of waiting but I was impressed with the service given.
Marlon Simmons
The North Sydney branch retrieved some valuable data that was extremely important from a CF card. It was a hardware/circuit issue so I Got told 3 quotes and depending on the problem it would be anywhere between $220 - $700+
I was ready for worst case scenario and wouldn't have know any better so they could have said $700+ and u would have paid no questions but they were honest and told me it was a minor hardware issue and charged the minimum $220.
In addition from ongoing correspondence via phone and email, what really impressed me was their honestly and genuinely wanting to help.
Would definitely go back (fingers crossed I won't need to) but it's got to know there are pro's out there who can help in a what seems like a useless situation.
Name withheld
I have worked as an IT Support technician for over 10 years. I have often been able to recover data for clients. If the drive is able to spin up I can often get data off. But not this time! This drive just crashed with no warning, no slow writes and reads. Just bang and gone. Since the drive contained varieties of information in various states of backup, it was commercially important to try and recover it. The guys at Payam worked their magic and recovered as far as we can tell all 240 GB of files. Payam now provides me with another option for clients who must have that data back. Very professional, very helpful.
Sean Brennan
Thought we’d lost 16 years’ worth of our family photo’s…so relieved and extremely happy Payam recovered 100% from our ‘dead’ HDD. Highly recommend Payam’s professional service, keeping us informed along the entire process.
Tony Peters
Our internal IT team could not recover the data from my hard drive and mentioned you guys as someone who might be able to help out.
You did a great job and on time.
Jason Whitehead
Very prompt professional and courteous service. Highly recommend!
Priscilla Barkas
Excellent service! Wes in Adelaide saved my whole hard drive! The recovery was quick and 100% of my data was saved to a new hard drive 🙂.
My girlfriend's hard disk got stuffed without warning and no signs at all, and it froze the computer completely. I had no idea what to do and since she was starting up her own business, she had a lot of critical files on her disk. I searched the web and came across Payam. Firstly, the website was good. They were detailed, and gave straightforward quotes. There was no hidden costs involved. Also, they had the lowest prices across a few other companies that came up in my search, which were charging $1000 and above. I rang them up. They were very professional and very friendly. I sent the hard disk in and within 4 days, I could collect the hard disk (I did provide them with a new one since the old one was completely screwed, but they do sell HDD as well) and they retrieved the data as well to my relief. I would highly recommend Payam to anyone who is unfortunate enough to encounter HDD failures. But I would say you are in good hands when your disk comes to Payam. Staff are friendly, reliable and competent.
(Name withheld)
Very happy with Payam service. I opted for economy option as I didn’t have any rush with recovery. What I liked most is the continuous updates on the status of data recovery. But the most important is the final result, almost everything was recovered.
Starwoman8
Everyone dreads that moment when a computer of hard disk fails and you need data recovery services. To start with, they are never cheap and you are left wondering if it will be possible to recover your precious data. I am so glad we came here and got everything back. Payam were so profession and prompt and gave great advice. Thank you!
Matt Smith
Great service and exceeded expectations but returning my data 100% intact. Expensive but worth it for years of priceless photos and study records.
Raghu (surname withheld)
I think Payam did a good job with my data recovery situation. I would recommend your service to anyone with a hopeless data loss situation and needs a saviour.
Warren West
I recently had a failure of my hard drive containing about two year's data from my business. Thanks to Payam Data Recovery the data was recovered quickly and completely to minimise the disruption. I can only say that I would recommend Payam to anyone with a similar problem because of the efficient and friendly service they provided.
Robert Gepford
Payam and the team brought my dead drive back to life and at a very reasonable price! Friendly, straight-forward and recovered all of my data in the time frame they promised.
Anonymous
Excellent work achieved without delay. I thank you. Regards, Doug Smith: Modbury, South Australia
Mudassar Hafeez
An exceptional service, uncompromised quality, excellent customer service and job well done. Highly recommended. Don't go anywhere if need your data back at any cost. Just use Payam and sit back and relax 🙂
Keep up the good work team
Marymere
Paolo & his team did a wonderful job on recovering our data. We had taken our computer to another place & all they told us after they took out our hard drive was "it's broken & we've put in a new one & this is how much you owe us". We thought that's it we've lost everything, but lucky for us the computer place gave us PAYAM's phone number & that's the best advice they gave us. We met Paolo & he was fantastic, he explained everything to us in simple terms & kept us informed every step of the way & the price was good, considering what we got back. We would definitely recommend Paolo & his team at PAYAM, as they have provided us with excellent customer service and did what we asked. Mary
Allen S.
The staff was very professional and knowledgeable. I found their reviews on google and they were very positive. They were able to recover and save my hard drive with the files on it. Thank you! Thank you!
Harry Montgomery
I would like to thanks the team at Payam Data Recovery for the help they given us. My phone was water damaged and had gone blank. The photos of my daughter’s birth were on it. Samsung said they could not help me and I got the same response from any other company I engaged. That phone has been in my car for over a year now just in case I could find someone. I was told about PDR and within a week they have extracted. the photos and they are being delivered. I can't thank you enough. Happy wife, happy life! I will recommend you anytime I can
Annie McIntosh
Very friendly very helpful successful recovery
Diyana Henkel
I was really happy with the results! I got all of my missing files back in one piece, which is the main thing.
Angus Keenan
Great customer service, and work time. When my sever crashed and looked to have lost my thousands of hours worth of work... They worked their magic and got 100% of my files back! Highly recommended! Great start to the week!!
Donna Bonnel
They did a great job recovering all my files. What a relief!! Very glad I found Payam. Happy Customer 🙂
Ronnie Kinaadman
I stored all my photos on a 500gb external hard drive (a normal pc hard drive in an external casing). At least 2-3 years worth of personal, travel, and assignment photos. When my hard drive broke down, I thought I had lost all those precious memories and assignment work. It was powering up but just made a spinning sound and wouldn't get recognised by my computer. I quickly jumped online and googled 'hard drive data recovery' and called 2 other companies before PAYAM. The other companies weren't too helpful. Then I spoke with Craig Nevans from PAYAM over the phone. Craig was very helpful and asked me a few questions about what the hard drive was doing when I kept trying to turn it on. Craig then gave me a solution to try before bringing my hard drive in - to connect it directly to the pc as the external power supply in the casing might be faulty. He was spot on with the faulty power supply in the casing. My computer even recognised that the drive was there but the data was not readable. So I called Craig again and he suggested I bring it in for testing. When I arrived at PAYAM, the service from Craig was fantastic. He gave me a breakdown of the whole process, prices and estimate of the time it would take. I also had to be on a plane back to London in a few days. During and after the testing of my hard drive, Craig kept me up to date constantly via email and phone over the next couple of days. He was able to recover all my photos and files that were on my hard drive, all before I had to go overseas. Excellent and professional service from Craig. Thanks heaps Craig! I highly recommend PAYAM Data recovery!!
Kamal Mikhail
Highly professional, honest and efficient. would definitely used them again for critical data recovery if needed
Joel P
Fantastic service. Craig was very helpful and prompt. Kept you updated along the way. Would highly recommend their services.
Hui T
Payam Data Recovery at North Syd is great. Very professional and friendly service and price is low. Appreciate that they ring to get permission before they take the next step. They take the cheapest option possible. Would highly recommend them to anyone who seek to recover lost data.
Denis Wade
Recently I had a Netgear ready NAS bite the dust. A software glitch broke my 4x4TB RAID 5 array and I was scared to have lost the lot. Craig from Payam took on the task of virtually recreating the RAID 5 array and was 100% successful. All of my data was intact as if nothing happened. After supplying him with a 10TB drive. All data was transferred and safely recovered within a few days. I am so glad I found this company. Craig was an absolute pleasure to deal with. Kind, friendly and very professional. Thank you so much for your service and your ongoing advice. RAID is redundancy only, I now have my photos all backed up onto multiple drives and google storage cloud. I cannot thank you enough! Kind regards
Google Reviews
My iPhone 14 Pro Max broke and was stuck in data recovery loop.
After asking for quotes everywhere and doing research for iPhone data recovery in Auckland, I received the most affordable quote and most professional service from Payam.
They were fantastic throughout the whole process and answered all of my questions super quickly and with detail. They also recovered everything, including a complete iTunes backup.
Keep in mind that they will have to look through your photos to ensure that none of the files recovered are corrupted. Highly recommend Payam.
The most amazing service from these guys. I had tried 2 different data recovery companies and they were unable to retrieve the data without an insane data recovery fee (over thousands). Payam Data Recovery managed to recover everything off my water damaged iPhone and super quickly too. They have a great system that sends updates to your email as well as text messages to let you know what the progress is.
I would like to thank the team at Payam Data Recovery for the help they have given us. My phone was water damaged and had gone blank. The photos of my daughters birth were on it. Samsung said they could not help me and I got the same response from any other company I engaged. That phone has been in my car for over a year now just in case I could find someone. I was told about PDR and within a week they have extracted the photos and they are being delivered. I can't thank you enough. Happy wife, happy life! I will recommend you anytime I can.
