Here are many more testimonials from our past clients
Name withheld
During May 2009 I was attempting to complete my HSC year at school. Being a student who uses a laptop all my work files for the previous 4 years, including the entirety of my Preliminary HSC and what I had so far done of the HSC, were stored on my computer. Hence you could imagine my horror when I attempted to turn on my Laptop only to find it wasn’t possible to access any of my notes. After a month of differing computer technicians attempting to recover the files I was eventually directed to Payam. Within 24 hours I got the phone call saying they had isolated the problem and offered with a quote to move forward, due to the important nature of my files I immediately moved forward and despite not asking for the express service my files were recovered within the week. On top of this Payam then proceeded to sell me and exceptionally cheap and high quality Seagate external hard drive. This has since ensured that not only are all my notes accessible to me but they are also backed up to avoid this problem happening again. - Jack Thorburn"
Janine Sabeh
The PAYAM Data recovery men are my IT hero's! l was given a quote within 24 hours and they even took the time to explain to me all my options. After being turned down by 3 other people Paolo Bileci saved the day and did so at a very affordable price! It just goes to show that not only are these men friendly and professional they are incredibly knowledgeable.
Don't waste your time/effort/money on anyone else PAYAM really are the best in the business!
Zeina Cee
When i discovered my crucial data was 'lost' I contacted a I.T technician who said it was highly unlikely that the data could be retrieved but recommended Payam as the place that could most likely find it, if anyone had any chance to?!?....Distressed and desperate I contacted Payam and was calmly talked through the process.Essentially if they couldn't retrieve the data I would not have to pay all the costs and if they did find the data the price was negotiable based on what work they did. I ventured to their office prepared to offer a blank cheque but was pleasantly surprised with the cost of the quality work, but more so impressed by their exceptional customer service. Payam offered me premium customer service for the economy price and were able to retrieve 98% of my missing data in less than 3 working days. They also very generously copied all my data onto a clean hard drive and posted it free of charge to my workplace.Knowing how stressful this time of year was for me, they took an even more personalised approach and provided the hard drive free of charge. I can't tell you how easy it was dealing with Payam. Their work is superb , their customer service is outstanding and communication with them was constant and clear. Just the other day I received an email from Payam letting me know that they were available to chat to if I needed assistance working through my recovered data. I have placed their business card at work and have shared the story of how generous and personalised their customer service was, let alone how amazing their work is to anyone who will listen! Please do not hesitate to contact them for help, I strongly recommend their services to anyone who experiences the grief of data loss. Thanks Payam, words can't express my gratitude for your assistance. I wish you guys all the best in the new year 🙂
Kate Roulston
Amazing! Were able to recover data from dead iPhone so quickly! So thankful I got it all back. Thanks so much
Whitey
I dropped my laptop and subsequently damaged the physical HDD. I was referred to Payam Data Recovery by PLE computers in Wangara, Perth W.A. I dealt with Samantha of the Payam data recovery team in Perth and she was so helpful in explaining the process and costs involved to recover all of the data from my damaged drive. PDR had the data recovered in less than 2 weeks and I'm astonished as to the speed of the recovery and of the professional and helpful manner in which I was treated. I would definitely recommend Payam data recovery for everyone that has any data loss issues
Gilbert Rousey
My HDD (WD) was damaged when I copied some big files. I spent $89 fixing it in the local computer store (Palmy), but failed. They told me the disk was totally damaged and cannot be fixed. But the files is really important to me. So I tried it in PAYAM and they solved it, though the fee is a little bit expensive ($690). I am happy with their service.
Ian Leung
Best data recovery service ever!! Don’t risk it to others, they’re overpriced and sucks! I had a hard disk broken, dead by shock, and I took it to them. They gave me a quote in 24 hrs, and started the job. It was a very hard thing to recover, as it had severe damage. It took longer than expected, however, they recovered my precious, priceless data! Payam data made my (not day), life! I even wanted to pay more than the cost! Don’t risk on other companies, best experience ever. I’ve recommend this to everyone. They can do the impossible!!! Friendly service, and always keep me update of the status. Highly recommend it. If you have loss data, don’t risk other, take it to the pros, Payam Data.
Name withheld
“My network attached storage recently ceased to be accessible. Among other things it held my iTunes music library and the thought of having to rip all those CDs again was not at all appealing! After spending some time troubleshooting the problem with the manufacturer, they referred me to Payam. The service was friendly and professional and in a matter of days my data was recovered. Their post recovery follow up was also first class in making sure that all was in order and my system was back up to speed.
Steve Gellyn
To Wes and your team at Payam, I would like to say thank you for recovering my hard drive with all my photos and personal information on it. The service and professionalism you and your team showed is outstanding, and I will let all know!!!
Aaron Hare
PAYAM has again recovered my files and work history within the time frame that i needed them back. I would recommend this service to anyone who thinks that their files are lost forever. Payam's knowledge and professional service make a distressing occurrence a walk in the park. Cheers Payam.
Jleephd
Great service...would have been up S$%t creek without a paddle without Payam...
Michael Shenton
My Laptop fell off the desk onto the floor and would not reboot and the disc was unreadable. The information on my laptop was worth many millions of dollars. I was extremely pleased that Payam was able to recover all my data when a normal computer repair company was not able to assist.
Billy Lewis
Fast as, all my data back and the cheapest I could find! Also the student discount was super handy. Cheers Payam
Bruce Poon
Thanks for your help. It had been done in a professional manner, quick &fast ! My customer was extremely happy as he got back all the data he wanted.
Kent Driver
Before dealing with your company I was under the impression that data recovery is a very expensive and troublesome experience to be avoided at all costs. I was referred to you by my IT person, who gave a good report from a previous experience of referring a customer. After receiving an outline of your services I was pleased to discover you offer a range of levels of cost v timeline, so I was able to choose something that met my needs and budget. I was then impressed with the level of service and communication throughout the process. I will not hesitate to recommend you should I come across anyone needing similar help in recovering data. Thank you.
Lydia von Rönge
The service was excellent. The team at Payam Data Recovery was happy to work around my needs and requests to make it happen.
Anthony A Malelis
I was blown away with the service and could not be happier. I would recommend to anyone!
Brett Vincent
We are a small computer sales and repairs shop, which uses Payam to recover data from our customers hard drives when our tools and systems cannot. Their service is professional, and the thing I really like is that they kept me informed at all stages of the recovery. Best in class service.”
Interbit Computing – November 2017“GREAT WORK SAVED MY BUSINESS THE STICKER SHED”
Shane Quinn
I am very happy with the service and the professional manner. Especially that I wasn’t slugged an exorbitant price when you guys knew you had me by the Sh&Curls. I will recommend you back to Glencore who sent me to you.
Geoff Wells
Payam was very effective, efficient and professional in recovering all data from my MacBook Pro, good Sydney location and open to meet post business demand, (till 6pm), worth a try every data issue time!
Name withheld
When you first start researching data recovery it can be pretty scary. My external hard drive with 5 years worth of the whole family's photos and backups couldn't be read. I found Payam with a simple Google and liked both the location and testimonials. I sent some screen shots in and then gave Craig a call. Perfectly explained, no data - no charge, could give an exact quote on inspection. I took it in, gave the go-ahead and a few days later (and that was the economy service) I had an email with a list of the files recovered. I now have all of my files for about an 8th of the price of printing all the photos. The service reminded me of how great service should be. Many Thanks....
Lucy Moxon
Your service was great and I am very pleased with the amount of data recovered.
Beth Ammerman
I too was bitten by the "why didn't I backup my data!" regret. I thought 14 years of photos, music and business files were simply dead and gone until I discovered Payam. Great service, 100% of everything restored. It does cost, but worth it! Thanks
Jimmy Tang
My HDD died due to firmware corruption. Recovery cost $600. Great service. Easy to reach from the station.
Burt Finlen
I had plenty of experience many years ago with he team, but changed between jobs since then. At my job we had a client destroy a ms surface, unfortunately they did not back up any data at all, everything that was potentially lost was business critical.
I suggested Payam and a co-worker called the Melbourne office in a frantic manner. The staff member we spoke to assured us that the service could be done, and if needed, Payam would have staff there working 24x7 to recover this data. All pricing was discussed and clear. After a bit of back and forth, somehow we ended up speaking to Payam himself, he was great! Such a passionate person to be able to answer a phone and speak directly with the customers he supports.
In the end it turns out we were able to turn the device on just long enough to get what we needed, although we didn't end up needing the service, the entire team at Payam were still cheerful and happy to have spoken to us and be able to provide us with the best possible service. There is no one else in the business I would trust with my data! Thank you Payam and thank you to your team!
Ned Farhat
Outstanding work time and again, no matter how complex the situation. Always keen to work with me on urgent requirements and deliver a quality outcome. Would never recommend anyone else.
Adina Sellin
Amazeballs! I dropped my portable drive off my bed and I called Seagate tech support desperate for a way to fix it. They told me to call Payam Data Recovery, the only company in New Zealand they authorized and recommended. I'm glad I called. They were super helpful and it worked out a lot cheaper thank I expected.
Everything is taken
Awesome service and great people. Thanks Paolo.
Name withheld
Thanks Payam for saving my bacon--and my budget. I didn't really have a choice to not recover my data, and all other avenues had turned up a non-result, or a hideously expensive result. As it is, they were able to recover all my data, at a very reasonable price. The staff were fantastic too: incredibly helpful, professional, and supportive in my time of need. Love your work, Payam!
Anonymous
Excellent work achieved without delay. I thank you. Regards, Doug Smith: Modbury, South Australia
Joanne Hansen
I am happy to say that Payam saved the day for me and I would recommend them anytime. They managed to retrieve data from a broken hard drive from my new video camera which stopped working half way through my son's international sporting competition and o/s holiday. I was told by others it probably could not be done but Payam managed to get most of it off for me. They were extremely efficient and kept in contact with me even after I had the recovery disc to make sure it was OK.
Maggie Sharp
The relief of hearing the news that most of my data had been recovered was huge! To potentially have lost the first three years worth of photographs of my children's life was heartbreaking but thank god, these guys managed to save it and I'm so grateful! Super professional and lovely customer service. I felt I was in good hands and I really appreciated the regular updates on how the work was progressing. Warmly recommend Payam!
Jason Harner
Thank for your help. It had been done in a professional manner, quick and fast! My customer was extremely happy as he got back all the data he wanted
Nicole Attard
Fantastic job and service. Thank you!
Kathleen M.
Losing my lecture notes when the USB broke wasn't a pleasant experience. Finding Payam and knowing that they could recover all my data was a pleasant and satisfying experience. Thank you!
Andrew Stewart
After going to other places had a great experience with this company and got regular updates on what was happening and also got all the data back which is fabulous
Name withheld
I recently lost important data on an external hard drive. I was referred to Payam by my IT department. They had no prior experience of them but sent me their contact details based on website information. I received prompt and kind service. I was listened to carefully, given realistic expectations of the recovery outcome and shown empathy in relation to my frustration. The parking and access facilitated the speedy service. I did not see anyone dressed like the image in the website. I experienced a highly professional service. Strongly recommend.
Audrey Dyer
Thought all the photos from my iphone were gone but after having the phone for only a day, Payam had recovered all the data and sent my iphone back. Could not be happier
Rik Pene
The service and care that was taken during our time of need from having our businesses data corrupted was amazing! It was a stressful time for us but we were put at ease from how professional Kane and Leigh handled the situation. We will always recommend Payam to anyone that requires data recovery services!
Krecs
Excellent personal customer service. Fixed my 1Tb hard drive quickly, and explained the whole process. If I ever have recovery issues again this will be the guys that I would deal with.
Amanda Barnes
Paolo and Vinh at Payam were amazing. Not only is their skill amazing but their customer service is 2nd to none! I delivered them my water damaged iphone with precious photos from a recent trip, and within a few days they called with good news they'd been able to recover my data. The best thing is how easy they make it. They provided me with a USB with all my files, but also an iTunes Backup file which I easily restored to my new phone with a little help on the phone from AppleCare. Thanks guys I'll definitely be recommending you to anyone who finds themselves in my position. Cheers
Garth Roche
I was happy with all aspects of the service.
Caryn C.
Lost photos of a holiday broke my daughter's heart. I formatted the picture card thinking the photos were on her computer. I was given Payam's number and Kevin retrieved the photos. Kevin was so professional and caring. Thank you so much.
johngauci2000
Very professional, helpful and effective. I would highly recommend their data retrieval service. They recovered all my data and provided very useful advice. A number of sources recommended Payam as the best in the business and now I know why.
Robert Gepford
Payam and the team brought my dead drive back to life and at a very reasonable price! Friendly, straight-forward and recovered all of my data in the time frame they promised.
Stanley Campbell
My experience with Payam was extremely satisfying. The service provided by the staff at Payam from my initial email inquiry and throughout the process was highly professional and exceeded my expectations of service. Staff responded too promptly to emails and returning phone calls, regularly provided feedback regarding progress of my data recovery and bent over backwards to assist me when I collected my recovered data and answered all my questions in layman's terms. Thank you to all.
Sara Casey
Payam helped me recover the data on my USB. Kevin at the Brisbane office was wonderful and patient person in explaining everything to me. I am very happy with the service.
Kenneth George
I have used Payam's services for years and I have never been disappointed.
Justine
The team at Payam retrieved data from my very sick MAC laptop and an old hard drive (from 2003 !!!) I can't thank them enough. I now have all my children photo's that I thought were long gone and all the files for my business. I can't recommend this company enough.
N Maurice
I had an old but reliable computer system which I depended on for years, for most of my programming tasks and research work. The processor is a Pentium II 100 MHZ, 8 MB RAM running windows 95 as the main operating system (responsible for booting) together with windows 3.11 for workgroups, with two HDD of 424 MB and 540MB capacity respectively. The two drives C (the master drive) and D were compressed using the MS compression program Drvspace which comes with Windows 95. The compression process yielded 4 drives: C as the master drive, D as the subordinate drive, together with two virtual drives H which is the host for C and G which is the host for D. The system was vigilantly protected and was not connected to the internet. The nightmare started during the completion stages of writing my M.Sc. thesis (the relevant data was stored on the D drive), the system crashed unexpectedly due to a physical problem with the master HDD C comprising some bad sectors. Subsequently the corruption led to the modification of the master disk partition tables, which in turn was interpreted by the BIOS in a manner that led to its failure in finding the system files within the booting sector. Accordingly, the booting process was constantly failing with the message DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER Moreover the data on the four drives was not visible! There was no joy at all, when trying to start the system using a system disk, and when running SCANDISK diagnostics on the C drive, there was the indication that the CVF (compressed Volume File) logical structure is intact, with no bad parts. i.e. the FAT, etc but the directories cannot be accessed, as the drive is dismounted, with the advice to mount the drive through installing Drvspace (already installed). A weak earlier to that event, I heard of PAYAM on the radio with the catching phrase We can recover data that is deemed by many as unrecoverable. Luckily on that day I wrote down their web address. I went to seek PAYAMs services regarding my computer problem. When I first got there, I was given a sheet of paper to describe the problem and list the most important directories to be recovered. I was asked to explain the problem orally as well to a very courteous and good listening member of the team. On that same day I was sent an e-mail by PAYAM, listing and explaining the various methods of advanced software recovery which is on offer, and the agreement terms involved. In few words, the PAYAM team was able to recover the entire data on all drives despite the complications arising from the compression procedure (the data had to be decompressed) and the outdated technology involved. What impressed me the most beside their technical prowess was their quick professional responsiveness to enquiries and questions during the period of recovery. During that duration, I was gravely worried to lose my valuable data, and had many questions and suggestions. A PAYAM team member usually communicated with me through e-mail or by returning my phone call, the very same day I raised an issue or had an inquiry. Moreover, on the recovery day, I had a very pleasant and informative chat with one of the team members regarding the most efficient backup methods and reliable storage devices. I am very satisfied with the result I got from the PAYAM team, I was able to recover data that took many years to collate. and which if lost would have been devastating. I would strongly recommend PAYAM recovery services to all my friends and colleagues when facing similar data recovery problems. I would also recommend them to everybody in need of their services, because from what I experienced, they are simply the best in their field.
Google Reviews
My iPhone 14 Pro Max broke and was stuck in data recovery loop.
After asking for quotes everywhere and doing research for iPhone data recovery in Auckland, I received the most affordable quote and most professional service from Payam.
They were fantastic throughout the whole process and answered all of my questions super quickly and with detail. They also recovered everything, including a complete iTunes backup.
Keep in mind that they will have to look through your photos to ensure that none of the files recovered are corrupted. Highly recommend Payam.
The most amazing service from these guys. I had tried 2 different data recovery companies and they were unable to retrieve the data without an insane data recovery fee (over thousands). Payam Data Recovery managed to recover everything off my water damaged iPhone and super quickly too. They have a great system that sends updates to your email as well as text messages to let you know what the progress is.
I would like to thank the team at Payam Data Recovery for the help they have given us. My phone was water damaged and had gone blank. The photos of my daughters birth were on it. Samsung said they could not help me and I got the same response from any other company I engaged. That phone has been in my car for over a year now just in case I could find someone. I was told about PDR and within a week they have extracted the photos and they are being delivered. I can't thank you enough. Happy wife, happy life! I will recommend you anytime I can.
